Privacy Policy

1. Who we are

Energy Rigging Ltd is a specialist workforce supplier providing rigging, lifting and mechanical trades personnel for energy, industrial and infrastructure projects. Energy Rigging Ltd is the data controller for personal information collected through this website and the contractor and client portal.

Company name: Energy Rigging Ltd
Company number: 17114245
Registered in: England and Wales
Registered office: Ennis Suite, Unit 4, 419 Wick Lane, London, E3 2PW
Email: [email protected]
Telephone: 020 3488 7930

If you have any questions about this policy or how we handle your personal data, please contact us using the details above.

2. Information we collect

From clients and project enquiries:

• • Name, job title, email address and telephone number
• • Company name, project name and location
• • Project scope, workforce requirements and mobilisation timescales
• • Any other information provided in a workforce proposal or CrewReserve enquiry

From candidates and CV submissions:

• • Name, email address and telephone number
• • Current location, availability and right-to-work status
• • Preferred project locations and travel constraints
• • Role applied for, qualifications and competency evidence
• • CV document and any uploaded certification files
• • Any additional information provided in the application message

From portal users (contractors and clients):

• • Name, email address and account type
• • Company name (for client accounts)
• • Password stored using a one-way cryptographic hash; the original password is never stored
• • Timesheet submissions including project name, hours worked and notes
• • Certification documents uploaded through the portal
• • Approval and rejection records

Technical data collected automatically:

• • IP address and approximate location
• • Browser type and version
• • Pages visited and time spent on the site
• • Referring website
• • Cookie and consent preferences

3. Purposes and lawful bases for processing

4. Retention periods

• • General client and project enquiries: 24 months after the last meaningful contact
• • Unplaced candidate profiles: 24 months after the last meaningful contact, unless the candidate refreshes their details or asks to remain in the network
• • Placement, assignment, contract and compliance records: up to six years after the relevant assignment or business relationship ends
• • Timesheet, invoice, payment and accounting records: retained for the applicable statutory accounting and tax period
• • Rejected portal-access requests: up to 12 months
• • Portal and security logs: up to 12 months unless longer retention is required to investigate an incident
• • Cookie consent preferences: according to the actual cookie durations listed in the Cookie Policy

After the applicable retention period, personal data is securely deleted or anonymised. To request early deletion, contact [email protected].

5. Who we share information with

We do not sell personal data. We may share information in the following circumstances:

• • With prospective clients, where a candidate profile is being considered for a project — candidates will be informed before their profile is submitted
• • With payroll, umbrella, finance and compliance providers where applicable to a specific placement or assignment
• • With website, portal, email and secure-storage technology providers who process data on our behalf under data processing agreements
• • With professional advisers including legal and accountancy advisers where necessary
• • With regulatory authorities, law enforcement or courts where we are legally required to do so

6. International data transfers

Energy Rigging operates primarily in the United Kingdom and selected European countries. Where personal data is transferred outside the UK or European Economic Area in connection with an international project, we take appropriate steps to ensure that the transfer is subject to adequate safeguards, including standard contractual clauses or equivalent mechanisms recognised under UK data protection law.

Where a candidate is being considered for a project in a country outside the UK or EEA, we will inform the candidate before any transfer takes place.

7. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, destruction or alteration. These include one-way password hashing, access controls, secure transmission protocols and regular review of our security practices.

If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at [email protected].

8. Your rights under UK GDPR

• • Right of access — to request a copy of the personal data we hold about you
• • Right to rectification — to request correction of inaccurate or incomplete data
• • Right to erasure — to request deletion of your data, subject to legal obligations
• • Right to restriction — to request that we limit how we use your data in certain circumstances
• • Right to data portability — to receive your data in a structured, machine-readable format
• • Right to object — to object to processing based on legitimate interests
• • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at [email protected] or by telephone on 020 3488 7930. We will respond within one calendar month.

9. Right to complain

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters.

ICO website: ico.org.uk · ICO helpline: 0303 123 1113

We would appreciate the opportunity to address your concerns before you contact the ICO. Please contact us first at [email protected].

10. Cookies

Our website uses cookies and similar technologies. Please see our Cookie Policy for a full list of cookies used, their purposes and how to manage your preferences.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when the policy was last updated.

12. Contact

Energy Rigging Ltd · Company No. 17114245
Ennis Suite, Unit 4, 419 Wick Lane, London, E3 2PW
Email: [email protected]
Telephone: 020 3488 7930